Effective Date: 04-11-2024
At Organic Appointments Agency, we are committed to protecting the privacy and security of our clients’ and website users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website organicappointments.com and engage in our services.
1. Information We Collect
We collect several types of information from and about users, including:
A. Personal Information
- Name, email address, phone number, company name, and other contact details.
- Financial information, such as payment details, if you engage in our services.
- Any other personal information you provide during communications with us.
B. Non-Personal Information
- Browser and device information, IP addresses, and browsing actions.
- Data collected via cookies and similar technologies, such as analytics on site usage.
C. Sensitive Personal Data
We may collect sensitive personal data only when necessary and in strict compliance with applicable laws. This may include payment information for transactional purposes.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Service Delivery: To provide, operate, and maintain our appointment setting and outreach services.
- Communication: To contact you about updates, promotional materials, and service-related information.
- Improvement: To understand how our services are used, improve our offerings, and enhance user experience.
- Compliance: To comply with applicable legal obligations, including financial record-keeping and reporting.
3. Sharing and Disclosure of Your Information
We do not sell or lease your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors who assist in our business operations (e.g., payment processors, email providers) under contractual obligations.
- Legal Compliance: When required by law, regulation, or legal request, or to protect our rights and those of our clients.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your personal information. Despite our efforts, no method of transmission over the internet or electronic storage is fully secure. Therefore, we cannot guarantee absolute security, but we are continuously updating our practices to improve security.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your information is no longer needed, we take steps to securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control your cookie preferences by adjusting your browser settings; however, disabling cookies may affect certain features of our site.
7. Your Rights
Under Indian data protection laws, you have rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccuracies in your personal information.
- Withdrawal of Consent: Where applicable, you may withdraw consent to our processing of your personal information.
- Erasure: You may request deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us at admin@organicappointments.com.
8. International Transfers
If you are accessing our website from outside India, please note that your information may be transferred, stored, and processed in India, where our servers and central database are located. By using our services, you consent to the transfer of information to India and acknowledge that privacy laws may differ.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify users of any significant changes by posting the updated policy on our website with a new effective date.
12. Contact Us
For questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
- Email: admin@organicappointments.com
- Phone: +91 99993 05016
- Address: WZ-3398 D, Rani Bagh, Mahindra Park, New Delhi-110034